modus4d Privacy Policy

This page describes what we collect when you use modus4d and how we keep that data protected. We at modus4d gather personal information — email, phone number, identity documents, payment details — to verify your account, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and comply with anti-money-laundering regulations. Our servers may sit outside your jurisdiction; data transferred across borders is encrypted.

We do not sell your data to marketers or third parties. We share information only with payment processors, fraud-detection services, and where required by law. Your data is retained as long as your account exists; after closure, we keep records for up to seven years to satisfy regulatory requirements. You have the right to request, correct, or delete your data under applicable law.

Our privacy commitments apply to all users on modus4d across Jakarta, Surabaya, Bandung, Medan, and other regions where we operate. If you have questions about your data, contact our support team in English.

What Data We Collect on modus4d

When you register for modus4d, we collect your full name, email address, phone number, date of birth, and a valid identity document (national ID, passport, or driving licence). We take a photograph or scan of your document to verify your identity. This verification step is mandatory and happens before your first withdrawal.

Once verified, we collect transaction data: every deposit, withdrawal, bet, and game outcome. We record the date, time, amount, payment method, and result of each action. We also log your IP address, device type, and browser information to detect fraud and enforce our account-per-person policy. If you access modus4d from different devices or locations (e.g., home and office, or different cities during holidays), we track these patterns to ensure they match your account history.

We do not collect location data via GPS. We infer geographic location from your IP address; this helps us verify that you are accessing our services from a supported jurisdiction. If your IP suggests you are in a restricted area, we may restrict your account pending verification.

How We Use Your Data on modus4d

Our primary purpose is account verification and regulatory compliance. We use your identity document to confirm you are who you claim to be. We use your email and phone to communicate account notifications, settlement results, and security alerts. We use your payment details to process deposits and withdrawals — these are shared with our payment processors (e.g., DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) only to complete transactions.

We analyze transaction patterns to detect fraud, money laundering, and account manipulation. For example, if we see a new account deposit large sums, immediately place bets on mutually exclusive outcomes, and request withdrawal, we flag this as suspicious. We may freeze the account and request additional verification documents.

We retain settlement records to resolve disputes. If you contest a bet settlement, we review our logs of the official match result, our system's recording, and your bet placement to determine if an error occurred. We keep these logs for a minimum of two years and longer if required by law.

Identity data

Full name, email, phone, date of birth, document photo/scan — retained for account verification and legal compliance.

Transaction data

Deposits, withdrawals, bets, game results, dates, amounts — retained for settlement disputes and audit.

Technical data

IP address, device type, browser, login times — used for fraud detection and account security.

Payment details

Bank account, e-wallet ID — shared only with payment processors to complete transactions.

Third Parties We Work With on modus4d

We share data with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks online payment, e-wallet, mobile banking, local payment) to process your deposits and withdrawals. These processors handle your banking details directly; we do not store your full bank account numbers. We share minimal information — your name, amount, and transaction ID — with these providers.

We engage fraud-detection services to identify suspicious patterns. These services receive anonymized transaction summaries (e.g., "Account X placed bets totalling Y in Z minutes from IP W") but not your identity document or full payment details. Our compliance team reviews any fraud alerts before taking action on your account.

We may disclose data to law enforcement, tax authorities, or regulatory agencies if we receive a valid legal request or court order. We do not proactively share data with governments, but we comply with lawful demands. If a request is made, we notify you unless law forbids disclosure.

How We Protect Your Data on modus4d

All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). Your login password is hashed and not stored in readable form; even our staff cannot retrieve it. Your identity document is encrypted and stored on servers with restricted access. Only our verification team can view it, and only for account verification purposes.

Our servers are located in data centres with physical security (locks, cameras, access controls). We maintain automated backups to prevent data loss. If a security breach occurs, we notify affected users and relevant authorities within 72 hours as required by law.

We require you to protect your account by using a strong password and not sharing it. If your account is compromised and unauthorized bets are placed, contact us immediately. We investigate and may reverse unauthorized transactions, though this depends on the timing and nature of the breach.

Your Rights Regarding Data on modus4d

You have the right to request a copy of all data we hold about you. We provide this in a standard digital format (CSV, JSON, or PDF) within 30 days of your request. You have the right to request correction of inaccurate information — for example, if we spell your name incorrectly or record the wrong email. We correct this within five business days.

You have the right to request deletion of your account and associated data. Once we delete your account, your personal details (name, email, phone, document) are removed from our active systems. However, we retain anonymized transaction records (bet amounts, settlement dates, but not your name or identity) for up to seven years to satisfy regulatory and tax obligations.

To exercise these rights, contact our support team with your account number and a clear description of your request. We verify your identity before processing to ensure data is not disclosed to an unauthorized person.

Cookies and Tracking on modus4d

Our website uses cookies to recognize you when you return, remember your preferences, and authenticate your login. Session cookies expire when you close your browser; persistent cookies may remain for months. We use both first-party cookies (set by modus4d) and third-party cookies (set by our analytics provider).

We use analytics to understand how users navigate our site — which pages are visited, how long they stay, and which games are popular. This helps us improve our platform. Analytics data is aggregated and anonymized; we do not track individual user behaviour across the internet.

You may disable cookies in your browser settings, though this may limit your ability to log in or use certain features. We do not use targeted advertising cookies that follow you across other websites.

Data Retention and Deletion on modus4d

We retain your personal data (name, email, phone, document) as long as your account is active. If you close your account, we retain your data for an additional 30 days in case you wish to reactivate. After 30 days, personal details are deleted from active systems. We retain anonymized transaction records for seven years to comply with anti-money-laundering laws and tax requirements in our operating jurisdictions.

During promotional periods (Liga 1 matches, Piala Indonesia tournaments, Piala AFF fixtures, or holidays like Idul Fitri and Idul Adha), we may retain extra data to analyze user engagement trends. This analysis is performed on anonymized, aggregated data only.

International Data Transfers on modus4d

Our servers may be located outside Indonesia. When your data is transferred internationally, it is encrypted in transit and protected by our security standards. By using modus4d, you consent to international data transfer. If you do not consent, do not create an account.

Some of our payment processors operate internationally. For example, if you use DANA or e-wallet, your transaction data may be processed on servers outside Indonesia. These processors are required by contract to protect your data with standards equivalent to ours.

Contact Us About Your Privacy on modus4d

If you have a question about our privacy practices, disagree with how we handle your data, or wish to exercise your rights (access, correction, deletion), contact our support team in English. Provide your account number and a clear description of your request. We respond within 30 days.

We may update this privacy policy at any time. Changes are effective 14 days after publication. Continued use of modus4d after the effective date means you accept the updated policy. Significant changes (such as new data sharing with unrelated third parties) are notified to you by email before taking effect.